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I want to change my cell phone number for sending security pins, what should I do?

To change the device and/or line for sending security pins, it is important that your request is sent from the email address registered with Puntored, with the authorization of your Distributor in charge if applicable, with the following information:

  • Full name of the holder of the point of sale;
  • Document number of the holder of the point of sale;
  • Trade and/or terminal ID;
  • Reason for release;

Security validations will be performed internally and then we will be communicating with you for data validation by security policies.

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