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I forgot my password to enter the portal, what should I do?

The password recovery can be done through the transactional portal, you will be asked to choose 3 options to send the security pin, the option you must choose is the option by which you receive the security pin to enter the portal; for example, PIN to the cell phone as SMS and/or google authenticator pin.

Note: The new password must contain no more than 6 digits and must not start with 0 or 1.

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