You must create a request through your requirements portal, it is necessary that you indicate your trade ID, full name and ID number, we will give you an answer within 3 to 5 business days.

You must verify that the sim is still active, you can validate this by testing it on a cell phone and dialing *611 if the sim card is Claro, if it is Tigo you must… How can I configure a T700 or T800 dataphone?

Through the following link you can download and install https://www.puntored.co/seguridad-transaccional once you download the file click on it and install it, if you get an error during the process you need to write us to… How do I install DSB?

You must access the PlayStore on your cell phone, download the distributor app and request the creation of a user account by sending an email to servicioal.cliente@puntored.co with the following information: Full name Identification number… I am a distributor and I want to have access to the distributor app, what should I do?

You must enter your administrative platform, report option, quotas and movements, movement statement; within this option you will find a search criteria to filter the dates you need to review, you must keep in mind… How can I get a statement of transactions?

You must perform the creation in the administrative platform, please see this video where you will find the step by step process https://www.puntored.co/Comunicados/video/cajero.mp4.

You can find the manual in the following link from page 10 you will find the configuration step by step www.cxr.com.co/SAC

In the following links you will find the step by step installation, please choose the one that corresponds to the brand of your device. Wpos: https://www.youtube.com/watch?v=TJJqzektQnI Epson: https://www.youtube.com/watch?v=wCc_6f6O5bM Citizen: https://www.youtube.com/watch?v=BNXk74K3RAE

You must write to our chat so that one of our advisors can share with you the data update form, then you can send it to us by creating a case in your requirements portal,… How can I update my data in Puntored?

You must create a request through your requirements portal, remember that in order for us to start with the internal verification process to issue it is necessary that you are up to date with your… How to apply for a “paz y salvo”?