{"id":8411,"date":"2023-09-09T21:57:22","date_gmt":"2023-09-10T02:57:22","guid":{"rendered":"https:\/\/v3.puntored.co\/faq\/realice-una-recarga-y-no-le-ha-llegado-al-cliente-que-debo-hacer\/"},"modified":"2025-05-27T10:05:52","modified_gmt":"2025-05-27T15:05:52","slug":"resolve-recharge-issues-customer-support","status":"publish","type":"faq","link":"https:\/\/puntored.co\/en\/faq\/resolve-recharge-issues-customer-support\/","title":{"rendered":"I made a recharge and the customer has not received it, what should I do?"},"content":{"rendered":"<p>The customer must contact the operator directly to validate the status of the recharge.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer must contact the operator directly to validate the status of the recharge.<\/p>\n","protected":false},"author":15,"featured_media":0,"template":"","faq-category":[198],"class_list":["post-8411","faq","type-faq","status-publish","hentry","faq-category-corresponsalia-bancaria-en"],"_links":{"self":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq\/8411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/users\/15"}],"wp:attachment":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/media?parent=8411"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq-category?post=8411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}