{"id":8343,"date":"2023-09-09T21:57:22","date_gmt":"2023-09-10T02:57:22","guid":{"rendered":"https:\/\/v3.puntored.co\/faq\/se-me-olvido-la-clave-de-ingreso-al-portal-que-debo-hacer\/"},"modified":"2025-05-30T10:40:17","modified_gmt":"2025-05-30T15:40:17","slug":"forgot-access-key","status":"publish","type":"faq","link":"https:\/\/puntored.co\/en\/faq\/forgot-access-key\/","title":{"rendered":"I forgot my password to enter the portal, what should I do?"},"content":{"rendered":"<p>The password recovery can be done through the transactional portal, you will be asked to choose 3 options to send the security pin, the option you must choose is the option by which you receive the security pin to enter the portal; for example, PIN to the cell phone as SMS and\/or google authenticator pin.<\/p>\n<p><strong>Note:<\/strong> The new password must contain no more than 6 digits and must not start with 0 or 1.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The password recovery can be done through the transactional portal, you will be asked to choose 3 options to send the security pin, the option you must choose is the option by which you receive the security pin to enter the portal; for example, PIN to the cell phone as SMS and\/or google authenticator pin.&hellip;&nbsp;<\/p>\n","protected":false},"author":15,"featured_media":0,"template":"","faq-category":[198],"class_list":["post-8343","faq","type-faq","status-publish","hentry","faq-category-corresponsalia-bancaria-en"],"_links":{"self":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq\/8343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/users\/15"}],"wp:attachment":[{"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/media?parent=8343"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/puntored.co\/en\/wp-json\/wp\/v2\/faq-category?post=8343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}