You must enter into your administrative platform, reports option, quotas and movements, movements statement; within this option you will find a search criteria to filter the dates you need to review, you must keep in mind that you can only review 2 months ago, to request movements of more than 2 months you must create your request through your requirements portal, after receiving your request we will respond within 1 to 3 business days.

If you do not have access to the administrative platform, you must request the “web user” by writing to our chat so that one of our service analysts can help you with your request.